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What Our Clients Say

Real experiences from individuals and families who found their ideal residences in Taipei with our assistance.

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Client Reviews

SC

Sarah Chen

Technology Executive, Singapore

Relocating to Taipei for work seemed daunting until I connected with Vertex Homes. Michelle was patient in understanding my needs and showed me apartments that genuinely matched what I was looking for. The Premier Collection service made the entire process remarkably smooth, even while I was still in Singapore. I appreciated the thorough explanation of lease terms and the ongoing support after moving in.

January 15, 2026

MJ

Marcus Johnson

Investment Manager, United States

The Signature Concierge service exceeded my expectations. From accessing properties not on the market to coordinating everything from legal review to household setup, the team handled every detail professionally. What impressed me most was their knowledge of different neighborhoods and honest guidance about what would suit my lifestyle. Worth every dollar for the peace of mind and quality of service.

December 28, 2025

YK

Yuki Kawamoto

Product Designer, Japan

I chose the Essential Selection service and found it provided exactly what I needed. David helped me navigate the Da'an district options and explained the differences between buildings clearly. The viewing process was well-organized, and I appreciated the straightforward communication. My only wish is that I had known about the off-market options in the higher tiers, but overall a positive experience for my budget.

January 22, 2026

RH

Robert Hughes

Education Consultant, Australia

Moving my family to Taipei required finding the right apartment near international schools. James understood our priorities and showed us properties that checked all our boxes. The negotiation support was valuable, and knowing we had someone to contact about any issues has been reassuring. The team clearly knows the market well and provides reliable guidance without pressure.

January 8, 2026

LT

Lisa Tan

Finance Director, Malaysia

After a frustrating experience with another agency, Vertex Homes was refreshingly different. No high-pressure tactics, just professional advice and properties that matched my requirements. The Premier Collection service provided thorough documentation review, which caught some issues in my first choice that I would have missed. Grateful for their diligence and expertise.

December 19, 2025

AP

Andrew Park

Entrepreneur, South Korea

Vertex Homes helped me find an apartment in Xinyi that suited my business needs. The process took slightly longer than expected due to my specific requirements, but they were patient and continued searching until we found the right fit. Good communication throughout, and I valued their honest assessment of each property rather than just trying to close a deal quickly.

January 29, 2026

Success Stories

International Family Relocation

Premier Collection Service

Timeline: 3 weeks

Challenge

A Canadian family needed to secure a three-bedroom apartment near an international school before their arrival in Taipei, with specific requirements for building facilities and proximity to parks.

Solution

Conducted virtual tours of pre-screened properties, coordinated with school administrators to identify optimal locations, arranged all documentation remotely, and personally inspected each potential apartment to verify conditions before presenting options.

Result

Secured ideal apartment in Tianmu district within three weeks, all paperwork completed before family's arrival. They moved directly into a ready residence with utilities activated and welcome orientation provided.

Executive Penthouse Placement

Signature Concierge Service

Timeline: 2 weeks

Challenge

European executive sought high-end penthouse with city views, modern amenities, and proximity to business district. Privacy and discretion were essential, along with comprehensive legal review of all agreements.

Solution

Accessed off-market properties through established network, arranged private viewings at client's convenience, coordinated full legal review by qualified professionals, and provided white-glove coordination of all formalities including residence permit documentation.

Result

Placed client in distinguished Xinyi penthouse that exceeded expectations. Complete setup included household coordination, ongoing property management liaison, and 24/7 support for any residence-related needs.

Young Professional's First Apartment

Essential Selection Service

Timeline: 10 days

Challenge

Recent graduate starting first job in Taipei needed affordable one-bedroom apartment with good MRT access and within budget constraints. Limited knowledge of neighborhoods and rental processes.

Solution

Educated client on different districts and their characteristics, identified several suitable options in emerging neighborhoods with good transit connections, explained all lease terms clearly, and provided guidance on what to expect as a first-time renter.

Result

Secured well-maintained apartment in Zhongshan district within budget, close to client's office. Client gained confidence navigating the rental market and understanding their rights and responsibilities as a tenant.

By the Numbers

500+

Successful Placements

4.8/5

Average Rating

68%

Return Clients

92%

Would Recommend

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